Our terms & conditions for a play session booking!

Please ensure you have a booking confirmation email.

Face coverings must be worn by all ages 12+
unless sat at your designated table.

Please adhere to the current Government guidance on social distancing.

Please arrive no earlier than your booked play session and ensure you vacate by the end of the planned session.

Only 1 household per booking allowed. 
A booking is a table that you will be asked to remain seated at (unless playing/supervising your child). We are operating a table service.

For bookings with 3 or more children we may require a payment in advance to confirm the booking.

No food/drink brought into the play centre (food available to purchase from the cafe).

Adults remain responsible for the supervision of their children at all times.

One-way system is in operation and must be followed.

Hand sanitiser must be applied on entry into the building

Socks should be worn at all times by adults and children  whilst on the soft play frame.

No unaccompanied children at the counter or toilets at anytime.

A non-contactable digital thermometer check will be processed before entry and everyone’s temperature under each booking must be below 38c.

NHS track & trace QR code will be available on entry. Track & trace information captured, will be retained for 21 days. 

We reserve the right to cancel planned play sessions and will contact using the contact details entered on the booking form.

Please be kind…This is new to all of us!

Key Points

COVID-19 Symptoms?