The safety and well-being of our team and customers has always and will continue to be our utmost priority. Following the recent Government announcement, we can now look to re-open. We are aiming for 1st September……
We are busy working through all the guidelines to ensure that we are compliant with the robust measures needed to be introduced to keep us all safe.
In anticipation of opening we have already:
- refurbished and redecorated
- installed hand sanitising stations
- full PPE for staff
- digital non-contact body temperature sensors
- purchased anti-viral sanitising fogging machine – for daily full sterilisation of all areas
- introduced a one-way entry & exit
- limited numbers of customers on-site to only 40% capacity
- removed ball pool
- track and trace information capture
There will be many more changes to introduce, with lots of risk assessments and staff training to do but we are working hard so we can welcome our customers back to play safely and we will guide you through it before and during your visit to us.
Bookings will be available via an online system on our website. Initially, either a morning or afternoon play session will be available, with a closure of an hour between to allow a full clean between the sessions.
Bookings for birthday parties cannot currently be made, as the Government restricts gatherings of no more than two households. Once this is eased, we hope to be able to offer them and will keep you updated via our social media.
Existing customers with parties booked and deposits paid, rest assured your deposit payments remain safe. Thank you to all those who have already agreed to reschedule or accept a credit voucher, we really appreciate your support. We will be in contact to discuss further.
We will keep in touch and continue to provide further updates of our planned re-opening, which is currently planned for 1st September.
Hope to see you all soon
From your friendly and excited Jackaboo team.